The decision
How the matter was handled
The Immigration Office refused our client’s residence permit on exceptional grounds, holding that none of the situations set out in law applied. Put plainly: his case fitted no box.
A refusal is not always the end. It can be challenged before the very authority that issued it, through an administrative appeal (recurso de reposición) — which means doing something uncomfortable: persuading the office that has just said no that it got it wrong. We studied the decision, found what had been left out of the assessment, and built the appeal on the humanitarian grounds of article 31.3 of Organic Law 4/2000 and the transitional provision of the new Regulation.
The Government Delegation in Madrid upheld the appeal and revoked its own refusal “in all its parts” — the wording is literal — granting the residence permit on exceptional grounds.
The file was put right within the administrative route, without going to court: no court fees, no separate litigation representation, and none of the months that would have cost.
Every case is unique: it depends on its facts, its evidence and the authority deciding it. The outcome of one matter does not anticipate the outcome of any other, and the timescales given here are the ones that particular file took: they are set by the authorities, not by us.