What we do
- We review mortgages and loans for unfair terms.
- We reclaim set-up costs, interest and fees wrongly charged.
- We act against revolving credit cards and loans at disproportionate interest.
- We pursue insurers that reject a claim or pay less than is due.
- We handle complaints against electricity, telecoms, water and service providers.
- We assess the Second Chance Act where debt has become unsustainable.
What people usually bring us
- A card paid for years whose balance never goes down.
- A mortgage signed long ago with costs that may not have been the client’s to pay.
- A claim rejected by an insurer on unconvincing grounds.
- Bills from a provider for a service cancelled months ago.
Before making a claim we need the actual paperwork: contract, deed and amortisation schedule. Without them nobody can tell you whether there is anything to claim, and anyone who says otherwise without seeing them does not know.